The Customer Experience SHARE Stack, powered by Shopify, Google Analytics, and Richpanel, is perfect for brands that care as much about what happens after the sale as they do about conversion. With Richpanel’s unified inbox, self-service helpdesk, and deep Shopify integration, this stack streamlines customer communication, reduces support tickets, and enhances the overall buying experience.

Why It Works

If retention, satisfaction, and operational efficiency are part of your growth strategy—this one’s for you.

Web + SEO Setup (Strategic Design + Shopify)

• Shopify-integrated website setup

• Strategic design review (3 revisions)

• Final design approval

• SEO audit + on-page optimization

• Launchpoint intake form

• Automated review request system

Customer Support + CRM (Richpanel)

• Richpanel account setup + Shopify sync

• Unified inbox configuration (email, chat, IG, FB)

• Self-service portal setup for order tracking, returns, and FAQs

• Customer segmentation and tagging

• Team roles, SLA rules, and automation flows

• Testing and QA

Analytics + Performance Tracking

• Google Analytics account setup

• UTM campaign and conversion tracking

• Google Search Console integration

• Post-purchase behavior tracking

• Support performance + resolution analytics

Action Tool Recommendation

• Use Richpanel’s built-in booking features, or embed tools like Calendly or Typeform for scheduling returns, support calls, or VIP consults.

We recommend this stack for ecommerce brands that want to scale without sacrificing customer care. If you’re focused on CX, retention, and building brand loyalty, this stack ensures your support systems are as strong as your sales funnel.

Need a stack with more pre-sale automation or sales follow-up tools? Every SHARE Stack is flexible. Check out our Product Reviews to see what fits your business best.